Legal
Privacy Policy
Last updated: September 2026
Legal Entity
NOVITECH FOR TECHNOLOGY SYSTEMS L.L.C S.P.C
Registered in the United Arab Emirates
Your privacy matters. This policy explains what we collect, why we collect it, and how we use and protect it.
Contents
1. Overview
NOVITECH FOR TECHNOLOGY SYSTEMS L.L.C S.P.C, trading as NoviTech, is committed to respecting your privacy and protecting your personal information. This policy explains how we collect, use, retain, and share information when you visit novitech.ae, contact us, or use our services.
2. Information We Collect
We may collect the following types of information: • Contact Information: Such as your name, email address, and phone number when you contact us or submit a form through the website. • Project Information: Such as project type, requirements, specifications, content, and other information you choose to share regarding your inquiry or project. • Business and Transaction Information: Such as proposal, invoice, payment, and communication records when you begin a business relationship with us. • Technical Data: Such as server logs, device or browser information, and IP address where available, for security, operational, and performance purposes. We do not intentionally request unnecessary sensitive information through our general contact form, such as full payment card details, passwords, or government identification numbers, unless there is a legitimate and appropriate need within a specific service and suitable handling procedures are in place.
3. How We Use Your Information
We may use the information we collect to: • Respond to inquiries and project requests • Evaluate project needs and prepare proposals or scopes of work • Deliver, manage, and improve our services • Communicate regarding projects, updates, invoices, and payments • Operate, secure, and improve the website • Prevent misuse, fraud, or security issues • Comply with applicable legal and regulatory obligations in the United Arab Emirates We do not sell or trade your personal information.
4. Data Sharing
We only share personal information where necessary and appropriate, which may include: • Technology, hosting, email, or infrastructure service providers that help us operate our website and services • Professional advisers or service providers where required • Government, regulatory, or legal authorities where disclosure is required by law • Relevant parties in connection with a business restructuring, merger, or transfer, subject to appropriate legal requirements We do not permit service providers to use your information for their own independent marketing purposes merely because they provide services to us.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, manage our business relationship, or meet legal, accounting, and regulatory requirements. Some information may be retained for longer where required by law or where necessary to protect legal rights, resolve disputes, or maintain business records. You may contact us to request deletion of your information, and we will assess the request in accordance with applicable legal and operational obligations.
6. Data Security
We apply appropriate technical, organizational, and administrative measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Your Rights
Subject to applicable law, you may have the right to request: • Access to certain personal information we hold about you • Correction of inaccurate or incomplete information • Deletion of information where legally permitted • Restriction of, or objection to, certain processing where applicable • Information about how your personal data is used To exercise any applicable rights, contact us at info@novitech.ae. We may need to verify your identity before processing certain requests.
9. Third-Party Websites & Services
Our website or services may contain links to, or integrations with, third-party websites or services. NoviTech does not control the privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information to them.
10. Children's Privacy
NoviTech's corporate website and general business services are not directed at individuals under the age of 18. We do not knowingly collect children's personal information through this website. If we become aware that a child's information has been submitted without an appropriate basis, we will take reasonable steps to address it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, systems, or legal requirements. The updated version will be published on this page and the "Last updated" date will be revised accordingly.
12. Contact Us
For questions or requests relating to privacy or your personal information, please contact NoviTech at info@novitech.ae or through novitech.ae/en/contact.